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Service & Support
Support you can count on from people who know your plan, and care about your people.
Responsive service and support for you and your employees is not just what we deliver, it’s in our DNA.
Your employees receive support directly from Mindshare Group; no phone trees or waiting on hold here! Whether it’s a question about eligibility, enrollment, coverage, claims, or COBRA, your employees have direct access to people who know and care about service.
Mindshare's Account Managers help clients and employees every day with:
Eligibility, coverage, claims, and billing support
Benefits support following during off-boarding
COBRA assistance

"Shared principles"



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